During a recent Lyft ride, I discovered that my driver had never been to San Francisco and had just arrived that morning—I happened to be his first-ever passenger in the city. A San Diego college student visiting a friend, he’d decided to bring his car along so he could get paid driving for Lyft while discovering San Francisco and meeting some locals.
Here was a professional driver being paid to deliver me from one place in my city to another, who had no understanding of the street names, which were the best routes across town, or how traffic might change throughout the day. Yet, of course, he delivered me safely, enjoyably, and promptly to my destination without even a slight setback. He even found a better route around some construction traffic that had built up on the way.(read the full article here…)